Useful Information
Working in partnership with the NHS, getUBetter is a free app designed to provide you with the knowledge, confidence, and skills to self-manage all common muscle or joint conditions. It is designed to be used alongside the health system and therefore will signpost you back into the system if you need additional review.
It is suitable for 80% of muscle or joint conditions, which includes new, ongoing or returning muscle or joint conditions. If you are already on a waiting list for treatment, it can support you while you are waiting.
The app covers a range of musculoskeletal injuries, these include:
• Back
• Back & leg
• Neck
• Shoulder
• Elbow
• Wrist
• Hand
• Hip
• Knee
• Ankle
• Foot
• Lower limb tendinopathy
• Upper limb tendinopathy
• Sprains and strains
What will I get?
• Instant and 24/7 support
• Easy-to-follow exercises
• Support to recover, live, and work well
• Help when waiting
• Advice on when to seek help
• Approved by your clinicians
• Access to local treatments and services
• Support before and after surgery
What are the next steps?
1. Download the getUBetter app:
• Download here getUBetter App or, to use with a computer/laptop, go to www.getubetter.com
2. Create your account:
• Enter your postcode, select your GP practice, and enter your details to create your account.
3. Choose your condition:
• Select your condition and follow your personalised and targeted recovery pathway.
What languages are available?
Users of the app can turn any text into audio in the following languages:
• Arabic
• Bangla
• Cantonese
• English
• Farsi
• Gujarati
• Hindi
• Mandarin
• Nepalese
• Polish
• Portuguese
• Punjabi
• Romanian
• Somali
• Spanish
• Tamil
• Turkish
• Ukrainian
• Urdu
• Welsh
If you need support
• If you need help with the app or getting started, find more information on the getUBetter website or get in touch with one of our team: contact@getubetter.com
Hospital ‘expedite letter’
Only the hospital can compare your needs with those of other patients on their waiting list and they will action your request accordingly.
If you want to inform a hospital of a change in your symptoms, you may use the template provided when contacting the hospital. (Copy and paste template, then add your details and remove any brackets as necessary)
You should post your letter to either Outpatient Appointments for first letter appointments or your consultant’s secretary for follow-up care.
Letter for a first appointment with a specialist:
Dear Consultant,
I am awaiting care from you for
<Write your original problem here>.
I have been referred by my GP at Lingwell Croft Surgery
I await an appointment and / or treatment but report the following change in my condition since my referral was sent to you:
<Explain briefly what has changed since your referral>
I request that you take the following action:
- Review my hospital notes alongside this letter to determine whether my care might be expedited
- Contact me directly to inform me of the outcome of that decision, and my likely wait for further care
- File this letter and document your decision in my medical record.
Letter for a for a follow-up appointment:
Dear Consultant,
I am receiving care from you for <Write your original problem here>.
I await a follow-up appointment and / or treatment but report the following change in my condition since your last contact with me:
<Explain briefly what has changed since your last contact with the specialist>
I request that you take the following action:
- Review my hospital notes alongside this letter to determine whether my care might be expedited
- Contact me directly to inform me of the outcome of that decision, and me likely wait for further care
- File this letter and document your decision in my medical record.
Hospital addresses
Pinderfields Hospital, Aberford Road, Wakefield, West Yorkshire, WF1 4DG
St. James’s University Hospital, Beckett Street, Leeds, West Yorkshire, LS9 7TF
Leeds General Infirmary, Great George Street, Leeds, LS1 3EX.
Chapel Allerton Hospital, Chapeltown Road, Leeds, LS7 4SA.
Leeds Dental Institute, The Worsley Building, Clarendon Way, Leeds, LS2 9LU.
FREE TRAINING FOR CARER’s
Who Should Attend?
Family members, support workers, healthcare professionals, and anyone involved in caring for individuals with learning disabilities, mental health conditions, or autism.
Why Participate?
– Enhance your knowledge and skills.
– Improve the quality of care you provide.
– Connect with a supportive community of fellow carers.
If you would like to attend any or all of these programmes, take a look at the flyers attached which details the dates and times of each session and also includes the booking links for each session.
Please note that this training is free and held virtually on Zoom.
Information on Coronavirus
Patients must wear a mask at all times when in the building.
For further details regarding Coronavirus advice please go to www.gov.uk/coronavirus
Antimicrobial Resistance- Help us keep Antibiotics Working
Local Pharmacies
Local Opticians
Leeds Directory
Leeds Care Services Directory 2020 links to services supporting independent living Carers Leeds, Grants to help Carers take a break, Leeds City Council.
Telephone 0113 246 8338
Mon – Fri 10pm – 4pm
Information Leaflets
Browse or search for patient information leaflets on health, conditions and diseases provided by Patient. Each leaflet is written by an expert team of GPs and contains trusted, high quality health information.
CQC – 17th January 2019
Review the last CQC report we received.
Reasons to Call a Doctor
When unsure about the need to see a doctor or other professional, people can sometimes call their primary care doctor for guidance. Some doctors can be contacted by e-mail for nonemergency questions. Others prefer to be contacted by telephone. Doctors cannot give set guidelines for when to see a doctor and when it is unnecessary because symptoms with the same cause vary too much and symptoms with different causes overlap too much. However, some problems clearly require a call to a health care professional.
| Cold or Influenza | Vomiting or inability to keep fluids down Painful swallowing Coughing that lasts more than 2 or 3 weeks Earache Symptoms that last more than 7 days |
|---|---|
| Diarrhea | Black or bloody stools More than 6 to 8 watery stools in children Symptoms of dehydration (such as very dry mouth and armpits, confusion, and decreased urination), particularly in children and older people |
| Digestive problems | A feeling that food is stuck in the throat Development of or change in heartburn, particularly during exercise Frequent heartburn, belching, or regurgitation Persistent or severe abdominal pain Persistent nausea |
| General problems | Symptoms that prevent participation in usual activities, particularly new or worsened shortness of breath with exertion Unexplained weight loss Dizziness or an about-to-faint feeling Persistent fatigue Sweating, especially heavy or cold sweats |
| Headaches | Severe headache that peaks in intensity within seconds Memory loss or confusion Blurred or double vision Slurred speech Loss of balance or dizziness Seizures Numbness or weakness in the arms, legs, or face Nausea |
| Heart problems | Rapid or galloping heartbeats (palpitations) Chest pain |
| Leg problems | Pain in the calves that worsens when walking Swelling in the ankles or legs |
| Menstrual problems | No periods by age 16 Sudden stopping of periods A period that lasts much longer than usual or is excessively heavy A sudden feeling of illness while using tampons Severe or disabling cramps |
| Rash | Fever of 100.4° F (38° C) or above A rash that is painful, involves swelling, or oozes |
| Sinusitis | Swelling or redness in or around an eye Problems with vision |
| Vomiting | Moderate or severe abdominal pain Symptoms of dehydration, particularly in children and older people Green, black, or bloody vomit |