Book An Appointment
Recently, the practice re-assessed the appointment system. Although a patient has the right to express a preference for which doctor or nurse they would like to see, we cannot guarantee that you will be seen by the practitioner of your choice, or that we will have appointments available with your preferred doctor at any given time. We aim to offer a range of appointment times with numerous practitioners, offering a variety of skills and specialities to all our patients.
Appointments can be booked up to two weeks in advance. Every morning we have urgent appointments available for anyone with an Urgent Problem that arises during that day. All the doctors help with this surgery and therefore you can only see the doctor that is available, you can not see a doctor of your choice in an Urgent Surgery. There is no Urgent surgery in the evening. If you feel your condition is an emergency then the receptionist will take your contact number and a doctor will telephone you to discuss this with you.
We also provide telephone surgeries each day with all doctors who are available to discuss your individual needs over the telephone.
For more information there is a leaflet available from the surgery or by clicking this link Accessing Our Appointments
Request a Home Visit?
If you need a home visit please telephone before 10:30am if possible. This helps the doctors to plan their visits and avoid delays to the patient. Visits should only be requested from the housebound and those too ill to attend the surgery. The service is not to be used simply as a convenience.
Seek Out of Hours Cover?
If you need a doctor in an emergency, telephone the surgery on the usual number and the call will be redirected automatically to the doctors’ on-call service. You may be asked to attend the out-of-hours centre, at the discretion of the doctor on call. From the 1st April 2009 the out of hours service from 6.30pm – 800am will be provided by West Yorkshire Urgent Care Service, commissioned by NHS Leeds.
Request a Prescription
Repeat prescriptions may only be given by prior arrangement with the doctor. Please allow 48 hours (i.e. 2 full working days) for the prescription to be prepared. A post-box for repeat prescription requests is available at reception. Collections are available Monday to Friday 9:30am – 6:00pm. Requests for repeat prescriptions are not taken over the telephone, but can be faxed or sent by secure e-mail using SystmOne Online.
Fax: (0113) 272 0030
Compliment / Complaints
If you have a compliment or complaint /concern about the service you have received from the doctors or any of the personnel working in this practice, please let us know.
We welcome feedback from good experiences as well as bad, although we realise that people generally only make comments about bad experiences. We operate a practice complaints procedure as part of an NHS complaints system, which meets national criteria. Please Click Here to download the compliment / complaints form.
Dissent From Secondary Care
If you would like to opt out of the new care data service, please can you print off and complete this Opt out letter and hand it in to reception.